Healthwatch Leicester and Healthwatch Leicestershire Impact of Covid-19 and New Models of Care

When it comes to accessing health and social care, your views really do count.  

Irrespective of your identity, where you live, your ability, or background, the Covid-19 pandemic has highlighted a range of health inequalities and access barriers. Over the last year the way people access health and social care has changed dramatically. Increasingly, more models of care are being developed and some delivered online.

The purpose of this priority is to: 

  • examine how people are accessing health and social care

  • assess which of those models of care people prefer

  • make recommendations based on the end-user experience

The project will engage with groups via online sessions, 1:1 and surveys with specific cohorts of people, to include:

  • learning disabilities and non-visible disabilities

  • carers and unpaid carers

  • young people

  • people with long term conditions

  • those using mental health services for the first time

  • people who have treatments or appointments cancelled or postponed

  • those with young children to see if there are concerns around child development

  • housebound patients

  • accessing other services e.g. NHS dentist, outpatients, cancer

We are working in partnership with Healthwatch Rutland who will deliver activities across Rutland.

Share your experiences of local services – https://healthwatchll.com/services/

ECS