The local team at Healthwatch Telford get praised for their work supporting work placement students for Juniper.
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Healthwatch Walsall has been delivered by ECS since 2017 and are the local health and social care champion in Walsall. The team ensure NHS leaders and decision makers hear local people’s voices throughout the borough of Walsall and work alongside partners and key stakeholders to maximise the outcomes they can achieve. Here is a testimonial from one of our partners…
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Each year in our annual report, we summarise the impact we have had and the difference we have made to local residents’ lives in the borough, as well as reflecting on our strategic partnerships and stakeholder relationships and its always positive to receive feedback from our partners about the value Healthwatch brings.
Having recently secured a new 7 year contract to continue the delivery of Healthwatch Warrington to 2031, all of us at ECS are looking forward to building on the existing work that has been achieved, to ensure the voice of the public is strong and local people feel empowered.
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A key takeaway from our work with Healthwatch is that patients want a greater understanding of their treatment journey. To meet this need we have commissioned an extensive suite of resources from leaflets to dedicated information packs. These resources will provide patients with detailed guidance on how to manage the early stages of their condition. This is being supported with an easy-to-use app, providing flexibility and accessibility when the patient needs it the most.
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As a Staffordshire based company and provider of Healthwatch across the Midlands and Cheshire, Engaging Communities Solutions were delighted to be approached by Keele University Medical School to provide community placements for some of its year 2 Medical students.
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“This is an excellent and thorough piece of work which truly gathers the views of patients across Staffordshire and Stoke-on-Trent and gives the Clinical Commissioning Groups food for thought when we use what people said to turn the NHS Long Term plan into local decision making to meet their needs.”
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“What shines through is the passion that our local Healthwatch representatives, and those who participated in the workshops and survey, have for health and care in general and the NHS in particular.”
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These Testimonials show how people’s views have helped make a difference to the care and support people in Halton receive through improved facilities at local hospitals.
“We appreciate the support from Healthwatch Halton this year in raising the profile of the important work that is undertaken encouraging both staff and patients to fully appreciate the importance of engaging and sharing feedback.”
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In 2019, over 3,000 people told Healthwatch Leicester and Leicestershire about the improvements they would like to see health and social care services make in 2019-20.
Cllr Louise Richardson, County Council Cabinet Lead Member for equalities, community engagement and rural partnership, had this to say about our work.
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Zebra Access is a Deaf-led charity, based in Wolverhampton, dedicated to ensuring that all Deaf and Hard of Hearing people enjoy equal participation and access without communication barriers. Healthwatch Wolverhampton have continued to work with Zebra Access, commissioners and providers to engage with the community around various health issues.
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Having read the End of Life report, the recommendations align well to plans within Enhanced Primary and Community Care (EPCC) programme around End of Life (EoL) care…
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The CCG were aware of the significant risks relating to rising non-elective admission and attendance at BHFT A&E resulting in our use of Engaging Communities to undertake patient surveys. Results confirmed the variations in reasons for attendance but highlighted the high number of GP referrals.
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Engaging Communities have been central to our organisation being able to get a wide range of feedback from the communities we serve in an honest and transparent fashion
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These are very important issues and the End of Life report gives an excellent account of how fragmentation of a system can lead to challenges.
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Engaging Communities supported the Trust to bring together health and social care organisations from across Southern Staffordshire to consider best use of our community facilities for the benefit of our local population.
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Engaging Communities were successful in undertaking an independent evaluation of the impact of the Physical Education and Sport Plan for Schools and Colleges in Derbyshire….
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Engaging Communities were commissioned as lead engagement partner on the re-design of sexual health services for Staffordshire. This information and the analysis provided was pivotal, in developing a series of ‘service standards…
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We had the pleasure of working with ECS on a strategically important patient engagement project. The project sought the views and insights of patients receiving Care UK services in ten prisons across Staffordshire & Worcestershire.
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Engaging Communities delivered a successful programme of public and patient engagement on behalf of the Trust to support the integration of local hospital services following the review into Mid Staffordshire NHS Foundation Trust.
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North Staffordshire and Stoke on Trent commissioned Engaging Communities to understand the public’s views about the future provision of primary care services. From the outset, it was clear that the Engaging Communities team had a comprehensive understanding of the issues faced…
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