Digital Transformation Award Win for Healthwatch Stoke-on-Trent

The team at Healthwatch Stoke-on-Trent, delivered by Engaging Communities Solutions CIC (ECS) are delighted to have won the Digital Transformation Award at Staffordshire Chambers Business Awards #Staffsbizawards for the amazing work the team have done delivering digital innovations.

Hundreds of local business owners and leaders joined us at the DoubleTree by Hilton hotel on Friday night for the 2022 Staffordshire Chambers Business Awards.

The achievements of businesses in Stoke-on-Trent and Staffordshire during the last 12 months were celebrated with no fewer than 15 category awards, with nearly 300 award entries and we delighted to have won the Digital Transformation Award.

Sara Williams, Staffordshire Chambers CEO, said: “We received a record number of entries – all of which demonstrated positivity and a sense of looking forward and building toward a bright future for the county’s businesses. As we all face uncertainty it is fantastic to see businesses as beacons of hope representing the great entrepreneurial spirit of Staffordshire. A huge congratulations to all our winners!”

The Digital Transformation Award recognises businesses at the cutting edge of digital design and use of technologies who are boosting Staffordshire’s growing reputation as a digital hub. Judged on compelling examples of how digital technology has been used to transform business processes, customer experience or to create exciting, effective campaigns.

Before 2021, Healthwatch Stoke-on-Trent relied heavily upon face-to-face engagement and had a narrow digital presence with a limited digital audience. As a result of the Coronavirus Pandemic limitations, we adapted our business model from traditional methods, such as face-to-face engagement, to evolve and thrive in a digital age to provide the public with reliable, accurate, and up-to-date information in the face of the growing presence of fake news.

Elizabeth Learoyd, Managing Director of ECS said, 'We are delighted to be recognised amongst a plethora of great companies that are driving Digital Transformation in Stoke-on-Trent. This award is a testament to the fantastic commitment of the ECS team in supporting residents city-wide during periods of limited face-to-face interaction, through our Digil channels. My thanks to the amazing people we work with, those who have supported us to date, our wonderful partners and of course to our brilliant team here at Healthwatch Stoke-on-Trent. Importantly, it validates our mission to ensuring the voices of those who use public services are at the forefront of service design and delivery.”

ECS specialise in social research and consultations, local Healthwatch delivery, advocacy services, and community engagement for clients throughout England. We believe in putting the public at the heart of what we do. As an organisation committed to innovation and collaboration, we pride ourselves on our responsive and flexible approach. We offer excellent value and quality solutions, tailored to your requirements.

If you are a commissioner for an organisation that is looking for a provider of social research and consultations, local Healthwatch delivery, advocacy services, and community engagement, we would be delighted to hear from you. Please contact us https://www.weareecs.co.uk/contact-us , email  contactus@weareecs.co.uk or call us on 0800 470 1518 for an initial chat.

ECS