New seven-year Healthwatch Warrington contract awarded to ECS

WARRINGTON Borough Council has awarded the new Healthwatch Warrington contract to existing provider Engaging Communities Solutions Community Interest Company.

This means ECS (Engaging Communities Solutions) will continue to deliver the contract they have held since August 2018 and maintain the high level of support offered to local residents throughout the borough. The contract will include Healthwatch services and also the NHS Complaints Advocacy service contract.

Elizabeth Learoyd, Managing Director of ECS said: ”ECS have a wealth of experience in providing Healthwatch and NHS Complaints Advocacy services in Warrington and are committed to successfully continue these vital services in the borough.
“This renewal reflects the hard work that has consistently been done over the last six years to champion the views of local people and really have an impact. The work of the staff, board members, volunteers and of the entire team of Healthwatch Warrington has been invaluable in helping to improve local health and care services during challenging times. I am delighted that Warrington Borough Council has extended the Healthwatch Warrington contract with us and thank everyone involved in securing this contract renewal. I also thank all the people in Warrington who support us and tell us about their experiences and needs for the local health and care services.
“We have a lot more work to do but we will continue to strive for the best possible health and care outcomes for Warrington.”

Lydia Hughes CEO for Healthwatch Warrington added: “We are delighted to receive this news, as we are committed to advocate and work with the residents of Warrington. We have a full work programme to deliver this year and are particularly proud of our achievements around Children and Mental Health impacts and our Women’s Health Strategy work.”
Healthwatch Warrington is the patient champion for Health and Social Care services in Warrington.
The new contract started on 1 April 2024 and will run up to 7 years. Healthwatch Warrington will continue to ensure that the health and social care experiences of Warrington people are sought out and heard, and that their needs are met. Please call 01925 246893 or visit our website www.healthwatchwarrington.co.uk if you would like support or find out further about our volunteering opportunities.
Healthwatch is your health and social care champion. If you use health services or need care, they want to hear about your experiences.
Healthwatch Warrington is delivered by Engaging Communities Solutions, CIC www.weareecs.co.uk