Staffordshire County Council

“Engaging Communities designed robust Carers engagement methodologies across two separate phases of engagement and have produced two subsequent reports presenting their findings.

The results of the engagement activities have enabled Carers across Staffordshire to be involved, to have their say, to identify the most important issues that they face and explain how they want to be supported.

 The results of the engagement have enabled Carers across Staffordshire to co-produce the Carers Outcomes Framework and also inform the development of the Service Specification for the re-designed ‘Carers Hub’.

With the support of Engaging Communities, the commissioning approach undertaken for the Carers Hub, in terms of the level of Carer engagement and co-production has been commended within the County Council as an example of best practice in commissioning.”

 Shelley Brough: Commissioning Manager, Staffordshire County Council